3 Signs of a Good Leasing Office
We believe you’re in the right hands here in our community. But how can you be sure? If our office ever falls short of the expectations below, please let us know right away!
1. Responsive and keeps open communication with residents.When your dishwasher breaks, or you’re having pest problems, a good Leasing and maintenance office will be responsive in a timely manner. We always handle repairs and keep you in the loop.
2. Respects your privacy.
We understand that while you are renting our apartment, you are creating a home for yourself and deserve privacy and respect for boundaries. Except for emergency repairs (burst water line and like),we promise to give you notice if we need to stop by the apartment and will schedule the visit so that you can be home. We will not make changes to your apartment without asking you, or give negative feedback about your decorating style or how you are using the space, as long as you are not in violation of your lease.
3. Explains your rental agreement clearly and answers your questions honestly.
Are you in charge of your own utilities? Which ones? Do you have a grace period for late rent? Where are you allowed to park a car if you have one? A good Property Manager will write out the rental agreement very clearly so that everyone is on the same page for what the rules are, and what the expectations are. Nothing is worse than finding out that something is written and finalized in the lease when you didn’t mean to agree to it. We will help to make sure you understand everything and know what you’re getting yourself into.
When you’re moving into your first apartment, you are probably also starting a new job or new school and you have enough to worry about without having to deal with a bad Property Manager! Luckily we feel confident you won’t have any trouble in our quaint community!